Terms of Service

1. What DemandHunt does

DemandHunt is a demand intelligence platform.

It helps users find public conversations across supported platforms where people may be asking for recommendations, comparing tools, discussing competitors, complaining about pricing, or describing problems that a product or service may solve.

DemandHunt may help users:

• Create project profiles
• Generate search strategies
• Discover public conversations
• Filter and score mentions
• Generate insights
• Draft possible replies
• Track feedback and usage

DemandHunt does not automatically post, comment, message, like, vote, repost, or engage with users on any external platform.

2. Eligibility

You must be able to enter into a legally binding agreement to use DemandHunt.

You are responsible for making sure your use of DemandHunt complies with all laws, regulations, platform rules, and third-party terms that apply to you.

3. Your account

You are responsible for your account and anything that happens through it.

You agree to:

• Provide accurate account information
• Keep your login secure
• Not share access in an abusive or unauthorized way
• Notify us if you believe your account has been compromised

DemandHunt uses third-party authentication providers. We do not store your password.

4. Acceptable use

You agree not to use DemandHunt to:

• Spam people or communities
• Harass, threaten, or abuse anyone
• Generate misleading or deceptive outreach
• Impersonate another person or company
• Violate the rules of X, YouTube, Reddit, or any other third-party platform
• Scrape or misuse data outside of DemandHunt's supported functionality
• Reverse engineer, attack, overload, or disrupt the service
• Use DemandHunt for illegal, harmful, or fraudulent activity
• Attempt to bypass usage limits or billing restrictions

DemandHunt is designed to help users find relevant public conversations and respond thoughtfully. It is not a tool for automated spam or mass outreach.

5. No automated posting

DemandHunt does not post on your behalf.

If DemandHunt generates a reply draft, you are responsible for reviewing, editing, and manually posting it yourself if you choose to use it.

You are responsible for making sure your replies follow the rules and norms of the platform and community where you post.

6. Public source data

DemandHunt may collect and process public information from supported sources, such as X and YouTube.

If Reddit access is approved in the future, DemandHunt may process public Reddit posts and comments through approved API access.

DemandHunt does not access private messages or private content from supported platforms.

You agree not to use DemandHunt to misuse public data or violate third-party platform rules.

7. AI-generated outputs

DemandHunt uses AI to generate search strategies, scores, summaries, insights, suggested actions, and reply drafts.

AI-generated outputs may be incomplete, inaccurate, outdated, or unsuitable for your specific use case.

You are responsible for reviewing all AI-generated outputs before relying on them or using them publicly.

DemandHunt does not guarantee that any insight, score, recommendation, or draft will produce customers, revenue, traffic, or business results.

8. Subscriptions and billing

DemandHunt offers free and paid plans.

Paid subscriptions are processed by Stripe. By subscribing to a paid plan, you authorize Stripe to charge your selected payment method according to the plan you choose.

Your plan may include limits such as:

• Number of projects
• Discovery runs
• Search strategy generations
• AI scoring
• Insight generation
• Reply drafts
• Other usage-based limits

Plan features and limits may change over time.

9. Cancellations

You may cancel your subscription through the billing settings or Stripe customer portal.

If you cancel, your access to paid features may continue until the end of the current billing period, unless otherwise stated.

After cancellation, your account may be downgraded to the Free plan.

10. Refunds

Refunds are handled case by case.

If you believe you were charged in error, contact us at: hello@demandhunt.ai

We do not guarantee refunds for unused time, lack of results, or failure to cancel before renewal, unless required by law.

11. Your content

You retain ownership of the project information, keywords, descriptions, and other content you provide to DemandHunt.

You give DemandHunt permission to use that content as needed to operate the service, including generating search strategies, running discovery, scoring mentions, creating insights, and improving your user experience.

You are responsible for ensuring that the content you provide does not violate any laws or third-party rights.

12. Service availability

We try to keep DemandHunt reliable, but we do not guarantee uninterrupted service.

DemandHunt may be affected by:

• Third-party API limits
• Source platform outages
• AI provider issues
• Hosting or database issues
• Maintenance
• Bugs or errors

We may update, change, suspend, or discontinue parts of the service at any time.

13. Third-party services

DemandHunt relies on third-party services, including authentication, hosting, payment processing, email delivery, AI providers, and public source APIs.

Your use of DemandHunt may also be subject to the terms and policies of those third-party services.

DemandHunt is not responsible for third-party outages, policy changes, pricing changes, or API access restrictions.

14. No guaranteed results

DemandHunt helps you find and analyze public conversations.

We do not guarantee:

• New customers
• Revenue
• Replies
• Leads
• Search rankings
• AI assistant recommendations
• Successful outreach
• Accuracy of every result

You are responsible for deciding how to use the information DemandHunt provides.

15. Termination

We may suspend or terminate your access if you violate these Terms, abuse the service, create risk for other users, or use DemandHunt in a way that could harm the product, our business, or third-party platforms.

You may stop using DemandHunt at any time.

16. Limitation of liability

To the maximum extent allowed by law, DemandHunt and its owners, operators, employees, contractors, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption.

DemandHunt is provided “as is” and “as available.”

17. Changes to these Terms

We may update these Terms from time to time.

If we make material changes, we may notify users through the product, by email, or by updating the date at the top of this page.

Your continued use of DemandHunt after changes means you accept the updated Terms.

18. Contact

If you have questions about these Terms, contact us at: jimclydegm@gmail.com